Privacy Policy
Last updated: July 7, 2026
Who we are
The Mendlo Group is a residential rental brokerage serving Orange County, New York. This policy explains what information we collect through this website and how we use it.
Information we collect
When you contact an agent, request a tour, submit a rental application, or leave a review, we collect the details you provide — such as your name, phone number, email, the listing you're interested in, and, for applications, information like your current address, move-in date, employment, and income. We also collect basic technical data (such as pages viewed) to keep the site working.
How we use your information
We use your information to respond to your inquiries, schedule showings, process rental applications, communicate with you about listings, and improve our service. We do not sell your personal information.
When we share information
We share application details with the property owner or landlord of the unit you apply for, as needed to process your application. We also use trusted service providers — such as our customer-relationship (CRM) system, website hosting, and email tools — that handle data on our behalf. We may disclose information if required by law.
Data retention and security
We keep your information for as long as needed to provide our services and meet legal requirements, and we take reasonable measures to protect it. No method of transmission or storage is completely secure.
Your choices
You may ask us to access, correct, or delete the personal information you've given us by contacting us using the details below. You can also opt out of non-essential communications at any time.
Contact us
Questions about this policy or your information? Call us at 1-845-330-RENT or email office@themendlogroup.com.