Terms & Conditions

1. Acceptance of Terms

By accessing or using this website, you agree to be bound by these Terms & Conditions and our Privacy Policy. If you do not agree with any part of these Terms, please stop using the site. These Terms apply to all visitors and users of themendlogroup.com.

2. Eligibility and permitted use

You must be at least 18 years old — the age of majority in New York — to submit a rental application or enter into a lease. You agree to use this site only for lawful purposes. You may not:

• Submit false, inaccurate, or misleading information;
• Use the site to commit fraud or impersonate another person;
• Scrape, harvest, or copy site data or listings without our written permission;
• Transmit malware or attempt to disrupt or gain unauthorized access to the site.

3. Rental applications and accuracy of information

When you submit a rental application or inquiry, you represent that all information you provide — including income, employment, and rental history — is accurate, complete, and truthful. Submitting an application does not guarantee approval or reserve any property. If we charge any application, background-check, or credit-check fee, it will not exceed $20 as permitted under New York law, and we will provide you with a copy of any background or credit report obtained or a receipt for the fee.

4. Intellectual property

All content on this website — including text, logos, property descriptions, graphics, photographs, and software — is owned by The Mendlo Group or its licensors and is protected by copyright and other laws. You may not copy, reproduce, republish, or redistribute any listing photos or text without our prior written permission.

5. Third-party links and services

This site may link to third-party services, such as background-screening, credit-check, or rent-payment providers. We do not control and are not responsible for the content, privacy practices, or services of any third-party website. Your use of those services is governed by their own terms and policies.

6. Disclaimers and limitation of liability

This website and all listing information are provided on an "as is" and "as available" basis without warranties of any kind. While we strive for accuracy, property availability, prices, and specifications can change without notice, and we are not liable for typographical errors or outdated listings. To the fullest extent permitted by law, The Mendlo Group is not liable for any indirect, incidental, or consequential damages arising from your use of the site. Nothing in these Terms limits any liability that cannot be limited under applicable law, including liability for fraud, gross negligence, or willful misconduct.

7. Fair housing commitment

The Mendlo Group is committed to equal housing opportunity and fully complies with the federal Fair Housing Act and New York State and local fair housing laws. We do not discriminate against any person because of race, color, religion, sex, national origin, familial status, disability, age, sexual orientation, gender identity or expression, marital status, military status, or lawful source of income — including housing vouchers such as Section 8.

8. Communications consent

By providing your telephone number through our forms, you consent to receive calls and text (SMS) messages from The Mendlo Group about your inquiry, including through automated technology. Message and data rates may apply and message frequency may vary. You can reply STOP at any time to opt out of text messages, or HELP for help. Consent is not a condition of renting a property or using our services.

9. Governing law

These Terms are governed by the laws of the State of New York, without regard to its conflict-of-laws rules. Any dispute arising from these Terms or your use of the site will be resolved in the state or federal courts located in Orange County, New York.

10. Changes to these Terms

We may update these Terms from time to time. The "Last updated" date above reflects the most recent version, and your continued use of the site after changes take effect constitutes acceptance of the updated Terms.

11. Contact us

Questions about these Terms? Call us at 1-845-330-RENT or email office@themendlogroup.com.